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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the Slybear cooling bed pillows, a queen-size set of two designed to blend hotel-luxury with everyday practicality. The shredded memory foam core adapts to your head and neck while a cooling, breathable cover helps create a fresher sleep surface. You can tailor the loft and firmness by adding or removing fill, so your pillow evolves with your preferences rather than forcing you to adapt to it.
Whether you sleep on your side, back, or stomach, these pillows offer ergonomic support that encourages a comfortable alignment for the head, neck, and shoulders. The result is a pillow pairing that can help you maintain a balanced posture through the night, reducing the need for constant adjustments and helping you wake refreshed.
Quality and safety are built into every detail. The cover is soft and cloud-like, while the ventilated filler helps disperse heat for a cooler sleep environment. All materials are OEKO-TEX certified and CertiPUR-US approved, prioritizing skin-friendly comfort without harsh compounds.
In real-life terms, imagine sinking into a pillow that greets you with a light, cooling touch, then offers you the flexibility to fine-tune height and support as your sleep evolves. It’s hotel-inspired luxury you can tailor at home—great for couples with different loft needs or anyone who loves customizing their sleep setup. The possibilities are about comfort and consistency, not guarantees; your results depend on personal sleep habits and routines.
Q: What makes Slybear pillows adjustable?
A: You can add or remove fill to customize loft and firmness to your preference.
Q: Are these pillows safe and easy to care for?
A: Yes, they feature a removable washable cover and use OEKO-TEX and CertiPUR-US certified materials.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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