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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Experience a pair of king size pillows designed to cradle the head and neck with a balanced loft. Each pillow measures 20x36 inches and is filled with a thoughtful 55-ounce blend of goose feather and down (90% feather, 10% down) chosen to deliver a fluffy, breathable feel across seasons.
The pillow is wrapped in a four layer cover. The outer layer is a durable, wrinkle free 100% polyester that wicks moisture and dries quickly, while the inner layer features a fine weave to prevent feather poke through. Together, these layers aim to preserve loft and comfort while resisting wear over time.
Designed to support a comfortable sleeping posture, the pillow’s breathable filling helps manage moisture for a fresher feel night after night. The combination of goose feather and down creates a plush yet resilient loft that adapts to various sleep styles, from side to back, across the year.
Four layer design and high quality materials are built for year round performance, offering warmth in cooler months and breathability when temperatures rise. The outer layer acts as a durable shield against wrinkles and wear, while the inner weave keeps the fill evenly distributed.
Note this description references the pillow design and materials; actual results vary by user preference. Following care instructions helps maintain loft and comfort over time.
Q: What does this SNUG&COZY pillow set include?
A: Two king-size pillows with goose feather and down filling, vacuum-packed for shipping.
Q: How should I care for the pillows?
A: Machine wash up to 60 C, tumble dry until completely dry; avoid bleach; use a pillow protector for longevity.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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