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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Tempur-Pedic TEMPUR-Cloud Dual Cooling Pillow in king size arrives as a convenient 2-pack designed to pair plush softness with adaptive support. Built around a single piece of TEMPUR-Material, the pillow gently conforms to the contours of your head, neck, and shoulders, offering a sense of balanced alignment night after night.
Cooling is integrated through on-board Cooling Gel Layers on both sides. These layers are designed to help absorb excess heat, helping you feel cooler as you settle in and drift through the night. The king size provides ample surface area, supporting a range of sleeping styles and making the two-pillow pack a flexible choice for different room setups.
The single piece of TEMPUR-Material provides a soft, cradle-like cushion that responds to movement and returns to shape. The dual cooling surfaces work together with breathable fabric to maintain a calm, comfortable atmosphere as you fall asleep and throughout the night.
In real-life use, you’ll notice a plush initial sink-in followed by steady support as you switch positions. The removable cover makes laundering straightforward, helping you keep the pillow looking fresh over time. The king size adds extra room for those who like more space or for shared use with a partner.
Remove the cover for machine washing. Gentle care helps maintain loft and softness, and the cover is designed to withstand regular washing.
Combine the two pillows for a coordinated setup on a king bed, or keep one as a standby option for guest sleep spaces. The versatile design suits a variety of sleeping styles and room aesthetics.
Q: What makes the TEMPUR-Cloud Dual Cooling Pillow unique?
A: Adaptive TEMPUR-Material supports the head, neck, and shoulders with dual cooling gel layers on both sides.
Q: Who benefits from the cooling and support features?
A: Sleepers who feel hot at night or want targeted neck and head support may enjoy this pillow's cooling and adaptive design.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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