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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Tikom V500 cordless vacuum combines a robust 450W motor with up to 40KPa suction, designed to handle everyday messes. In real-world use, pet hair clings to carpet fibers, crumbs vanish from hard floors, and litter grains disappear from corners with ease, helping you maintain a pristine living space.
The LED Smart Touch Screen puts status, suction level, battery remaining, and warnings in view. A single tap switches modes, keeping you in control while you clean and reducing guesswork mid-cleaning.
Switch seamlessly between stick vacuum, handheld, stairs, and car cleaning to tackle a range of tasks. The design supports quick transitions to reach sofas, beds, dorm rooms, and tight crevices with confidence.
A detachable 6×2000 mAh rechargeable battery and a wall-mounted dock offer flexible charging options and space-saving storage. The hygienic one-touch dustbin makes disposal quick and simple after every session.
Six LED headlights reveal hidden dust in dark corners, while the filtration system helps minimize circulating particles, supporting a cleaner home environment with less effort.
The seven-stage HEPA filtration system captures microscopic particles, helping reduce secondary dust spread and providing ongoing air quality benefits during routine cleaning.
Includes Vacuum Cleaner, Wall Dock, Battery, Motorized Cleaner Head, Crevice Tool, 2-in-1 Soft Dusting Brush, Extension Wand, Adapter, and User Manual; plus mounting hardware for the dock.
Q: How powerful is the Tikom V500 and how long does the battery last?
A: The V500 delivers up to 450W suction with 40KPa peak; the 6×2000 mAh battery enables longer cordless cleaning.
Q: Is it easy to switch between stick and handheld and does it come with a wall dock?
A: Yes. It converts from stick to handheld for stairs and car cleaning, and includes a wall-mounted dock for convenient charging.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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