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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Refresh your Eufy RoboVac with the Tivcroxs 28 Pack Replacement Parts. This carefully curated kit is designed for select RoboVac models, offering a practical way to refresh essential components without replacing the whole vacuum. Expect parts that feel robust and ready for regular cleaning sessions, with a focus on reliable performance rather than promise of guaranteed results.
Designed for Eufy RoboVac models including 11S, 15C, 30, 30C, 12, 35C, 25C, and 15T. It is not intended for RoboVac 11, 11C, 11+, or Max Series. When you open the package, you’ll find components that are sized and shaped to slide into place with minimal effort, helping you keep your robot vacuum in step with your cleaning routine.
These parts are crafted from durable PC plastic to maintain shape and stability during use. The side brushes are designed to minimize floor contact while sweeping dust and debris, helping to protect surfaces and improve cleaning consistency. The bundled filters support airflow and debris capture across multiple passes, which can help sustain suction power over time.
Whether you’re addressing routine maintenance after a week of cleaning or refreshing components after a spill on hard floors, this kit offers convenient replacements to keep your RoboVac performing closer to its best. While results can vary by model and usage, fresh brushes and filters can contribute to steadier suction and easier maintenance tasks.
Questions about compatibility or installation are welcome. Our team aims to respond within 24 hours to help you get back to cleaning with confidence.
Q: Which RoboVac models are compatible with the Tivcroxs 28 pack?
A: Compatible with RoboVac 11S, 15C, 30, 30C, 12, 35C, 25C, and 15T models; not compatible with 11, 11C, 11+, or Max Series.
Q: What’s included in the Tivcroxs 28 pack?
A: Includes 2 rolling brushes, 12 filter sets, 12 side brushes, 2 pre-filters, plus 1 cleaning tool and 1 screwdriver.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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