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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet a practical, sensory-friendly approach to maintaining your Shark robot vacuum with the Tivcroxs Accessories Kit. Built to fit a broad range of Shark models, this kit offers an easy, hands-on replacement experience that can help sustain your vacuum’s cleaning performance without complicated downtime. The parts are designed to feel sturdy in hand and to snap into place with a confident click, echoing the reliability you expect from your cleaning routine.
Designed for everyday homes, this kit emphasizes convenience, durability, and value. It includes carefully chosen components that align with how the vacuum works during a typical clean: brushes sweep debris, filters trap dust, and side brushes reach corners, all with the intent of keeping your device in good working order between deeper maintenance sessions. The result is a straightforward path to refreshed components and continued ease of use.
If side brushes arrive bent due to shipping, soak them in warm water for a few minutes to reshape, then reinstall as usual. This quick step can help restore a proper fit and performance. The kit includes a cleaning tool to assist with quick maintenance between uses.
We’re here to help. If you have questions, contact us any time and expect a response within 24 hours to help you stay on track with maintenance.
Q: Which Shark models are compatible with the Tivcroxs Accessories Kit?
A: Compatible with many Shark models, including RV1001AE, AV911S EZ, RV1000, AV1010AE, UR1000SR, and UR1005AE.
Q: How often should I replace parts in the kit?
A: Replace parts every 2–4 months; if brushes bend during shipping, soak in warm water to reshape.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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