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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the trtl Pillow, a travel companion designed for modern travelers. Its patented internal support keeps your head upright as you nap, helping you maintain a relaxed posture in crowded seats. This isn’t a bulky memory foam pillow; it’s a lightweight option that fits easily into your carry-on.
Weighing about 4.5 oz, the pillow travels light and arrives with a compact carry bag. Clip it to a backpack or tuck it into luggage—your neck support goes where you go. The soft fleece wrap feels gentle against the skin, with a coral hue that adds a vibrant touch to your travel gear.
Cleaning is straightforward. Remove the internal support, toss the wrap into the washing machine, and air-dry. This quick-clean setup helps you stay fresh on back-to-back flights or longer trips, without complicating your routine.
Use cases span planes, cars, trains, and hotel rooms. In an airplane, it helps maintain a comfortable posture during long stretches of sleep in varying seat configurations. In a car or on a train, it offers steady neck support for extended journeys. And at the start or end of your trip, it serves as a reliable, easy-to-pack companion for restless sleepers.
While results vary by individual needs, the trtl Pillow provides a practical option for travelers seeking a compact, machine-washable neck support. It highlights ease of use and portability, presenting possibilities rather than guarantees for comfort on the move.
What’s in the package? A trtl Pillow, a lightweight wrap, and a compact travel bag designed to slip into any kit with ease.
Q: What makes the trtl Pillow different from traditional neck pillows?
A: It uses a patented internal support that keeps your head upright without a bulky U-shape, offering lightweight, machine-washable comfort.
Q: Is the trtl Pillow easy to clean and travel-ready?
A: Yes. The wrap is removable and machine washable, and the pillow is ultralight with a compact travel bag for easy packing.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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