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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Upsimples 12x24 picture frame combines a classic black silhouette with a high‑definition front cover to bring memories to life on your wall. The sturdy profile and thoughtful construction help keep your photo looking sharp, while protective packaging minimizes risk during shipping, so your display is ready to shine upon arrival.
Designed to be versatile, this frame works with posters sized 10x20 when a mat is used, or with 12x24 images without a mat. The display area is intentionally trimmed by about 0.5 inch to sit slightly inward from the photo edge, creating a balanced border that helps keep the image centered and secure. This subtle design detail can make a big difference in how your artwork or photos feel on screen and on wall.
The frame includes a spring‑type backing, allowing quick access to swap photos. It supports both horizontal and vertical hanging, so you can adapt to different wall spaces or gallery setups with ease.
With its simple yet elegant look, this frame is suitable for a wide range of environments—from home desks to office commons. It makes a thoughtful, practical gift for celebrating milestones or gifting memories to friends and family.
Intact parts and protective packaging help ensure the frame arrives in good condition, so you can display memories without concern. When unboxed, you’ll find a reliable frame that’s ready to showcase your photos or art.
Overall, the upsimples 12x24 picture frame offers dependable durability, flexible sizing options, and easy setup for a polished wall display. Consider it as a practical update to a gallery wall, a workspace, or a family photo corner, where its simple style can quietly elevate everyday moments.
Q: What sizes does the upsimples 12x24 picture frame accommodate?
A: It fits 10x20 posters with a mat or 12x24 without a mat, with a display area about 0.5 inch smaller than the photo.
Q: How can I mount this frame?
A: It features a spring‑loaded backing and supports horizontal or vertical hanging for flexible wall layouts.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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