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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The upsimsples 16x20 Gold Picture Frame blends a timeless silhouette with reliable craftsmanship. A sturdy frame profile and a high‑definition protective cover help your photos shine, while thoughtful packaging reduces the risk of damage in transit. This frame is designed to be a dependable, stylish home for your memories and everyday prints.
The gold finish adds warmth and a touch of elegance to any room, whether you place it on a shelf, mantel, or wall. The materials and fit balance durability with a clean, unobtrusive presentation that lets your image take center stage.
Two common photo setups are supported to give you display flexibility. When you use a mat, it accommodates an 11x14 image; without a mat, it displays a 16x20 image. The visible window is designed to be about 0.5 inches smaller than the photo, helping keep the image securely in place while you swap prints.
The spring-type backing enables quick access for changing photos, and the frame can be hung in either horizontal or vertical orientation. This versatility makes it suitable for living rooms, bedrooms, entryways, or office spaces, pairing well with a wide range of decor styles.
Whether you are refreshing a space or gifting a loved one, this frame offers a simple, classic aesthetic that fits many settings. Each unit ships in protective packaging to help ensure it arrives in pristine condition, ready to display.
Included components and packaging are designed to safeguard the frame during transit and storage until you are ready to enjoy it. The overall presentation supports a thoughtful, ready-to-gift experience without extra hassle.
The finish catches light with a soft glow, while the clear viewing area maintains color fidelity and detail. Whether you showcase family photos, travel prints, or inspirational quotes, the frame provides a subtle stage for your memories without overpowering the image itself.
In daily life, this upsimsples frame can anchor a cozy gallery wall, highlight a cherished memory on a desk, or serve as a tasteful corporate or gift display that aligns with many interiors.
Q: What sizes does the upsimsples 16x20 frame support?
A: It fits 11x14 photos with a mat or 16x20 photos without a mat; the display window is about 0.5 inch smaller to hold the image securely.
Q: How can I mount the frame?
A: The frame uses a spring-type back and can be hung in either portrait or landscape orientation.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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