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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Urban Naturals Smoked Vanilla Reed Diffuser Set offers a flame-free way to enrich living spaces with a nuanced aroma. The blend blends Vanilla Bean with Sandalwood and Leather to create a warm, inviting aroma that treads a fine line between smoky depth and creamy sweetness.
This composition centers on a sultry vanilla base, enriched by sandalwood’s creamy-resinous notes and a touch of leather for character. A subtle smokiness helps to soften sweetness and adds depth, making it suitable for a range of rooms and decors.
The set is designed to complement modern and traditional decor alike. It includes a black glass bottle filled with the diffuser oil, a bundle of fragrance reeds, and a gift-worthy presentation. The composition relies on high-quality essential oil blends to deliver a steady, pleasing diffusion over time without any flame or heat source.
Diffusers like this are designed for simple, maintenance-free use. Place the bottle in a central or shelf-friendly spot, insert the reeds, and enjoy. Flip or rotate reeds occasionally to refresh the aroma and maintain even diffusion.
Whether refreshing a living room, bedroom, office, or entryway, this diffuser delivers a refined scent profile that many people appreciate. It also makes a thoughtful gift for holidays, housewarmings, or birthdays, with a presentation that suits gifting right out of the box.
Made in the USA as a family-owned product, Urban Naturals emphasizes quality and customer satisfaction. If you’re not completely happy, a quick replacement or refund is offered, underscoring a commitment to a positive experience.
Q: What is the scent profile of this Urban Naturals diffuser?
A: A sultry blend of vanilla bean, sandalwood and leather with a balanced smoky edge.
Q: How long does the diffuser last and how should I use it?
A: Provides months of fragrance without heat; insert reeds and flip them occasionally to refresh aroma.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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