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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Refresh your space with the VCK 16x20 picture frames set of five. The clean black wood frames offer a modern silhouette that fits in bedrooms, living rooms, offices, hallways, or galleries. Each piece is designed to help your photos stand out with a cohesive, polished look across multiple displays.
This set centers around flexible formatting. When used with the included mat, you can showcase 11x14 photos for a classic gallery feel. If you prefer a larger presentation, simply remove the mat to reveal a full 16x20 display. The overall footprint measures 21.3" x 17.3" with the mat in place, offering a generous display area without dominating the room.
Crafted with FSC-certified MDF wood and a solid back panel, these frames emphasize durability and long-term use. The crystal-clear tempered glass is more shatter-resistant than standard glass and helps reduce glare while filtering UV rays to help guard against fading.
With five frames in a coordinating black finish, this collection is ideal for creating a cohesive wall display or filling multiple desktops with memorable scenes. They are well suited for living rooms, entryways, offices, or as thoughtful gifts for birthdays, weddings, or holidays.
Care tips: wipe with a soft, dry cloth to maintain the finish and prevent smudges on the glass. Avoid harsh chemicals to preserve the frame’s appearance over time.
Q: What display options do these frames offer?
A: With the mat, you can display 11x14 photos; remove the mat for a full 16x20 display.
Q: Do they include hardware for hanging?
A: Yes, a hanging kit supports vertical or horizontal mounting on walls.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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