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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Elevate nightly rest with the Vorouhals Hotel Collection 2 pack of queen-size pillows. Crafted with a skin-friendly microfiber cover and a plush hollow-fiber fill, these pillows blend soft, inviting loft with enough structure to support your head and neck as you drift between positions. Sized at 18 x 28 inches, they offer ample surface area without overwhelming your bed, making them a versatile choice for back, side, or stomach sleepers. The set arrives vacuum-sealed for efficient shipping and quickly returns to full loft within 24 hours, so you can experience the pillows close to their intended shape and feel without delay.
All materials are OEKO-TEX Standard 100 certified, providing reassurance about safety and substance testing. This certification reflects a commitment to materials that are suitable for comfortable, confident use in everyday settings.
To maintain loft and softness, fluff the pillows regularly and follow the care directions printed on the packaging. They are designed for long-lasting comfort and fit a variety of sleep routines, whether you’re reading in bed or winding down after a busy day.
These pillows are well-suited for bedrooms that welcome a hotel-like feel, whether you’re optimizing a guest room or upgrading your own bed setup. Users often note a soft, inviting touch that remains supportive through the night, with the potential to adapt as needs evolve over time.
Q: Are these pillows suitable for all sleep positions?
A: Yes. The plush hollow-fiber fill adapts to back, side, and stomach sleepers, offering balanced comfort.
Q: What makes these pillows safe for sensitive skin?
A: The breathable microfiber cover and OEKO-TEX Standard 100 certified materials support skin-friendly use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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