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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the XUANGUO Cotton Rope Storage Baskets, a 3-pack designed in a clean rectangular profile that measures 15" x 10" x 9.3". These baskets are crafted to slot neatly on shelves, inside closets, or beside the bed, turning everyday storage into a tidy, accessible system while adding a soft, tactile texture to your space.
Constructed from a heavier, non-toxic cotton rope, the baskets emphasize safety and durability without sacrificing a lightweight, pliable feel. The fibers are selected to feel substantial in hand and to resist everyday wear, with no noticeable odor—an important detail for homes with little ones or curious pets. When extra space is needed, the baskets fold flat for compact storage, then rebound to their shape when you’re ready to use them again.
The solid color option—classic white and brown—works with a wide range of decor, from modern minimal to cozy rustic. The seamless handles make transport effortless, so you can move a basket from the shelf to the dresser, or across the room, without interrupting your flow. The soft cotton rope and rounded edges help protect surfaces and prevent snagging on fabrics or furniture.
These baskets are designed to support your daily routines without feeling bulky or obtrusive. They pair well with toy storage, book organization, towel and clothing bins, nursery essentials, or pet items, becoming a versatile component of your home organization toolkit. The result is a neater, more approachable space that still feels warm and inviting.
Note: The product ships folded and may show creases. To reshape, fully fill the basket with towels or clothes for 1–2 days, or apply light steaming or ironing as needed. This is a natural part of how the fibers relax into their final form.
Q: What are the basket dimensions and how many come in the set?
A: The baskets measure 15 by 10 by 9.3 inches and arrive as a 3-pack in white and brown.
Q: How should I care for the baskets if they crease?
A: The cotton rope is soft and foldable; if creased, fill with towels or clothes for 1–2 days, or use gentle steaming/ironing to reshape.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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